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Customer Engineer / Southampton, UK (Hybrid / Remote)

January 5, 2023
United Kingdom
Job Type
This role is focused on overseeing project management and technical support with video compression, OOT Streaming, and Cloud-DVR solutions. This role will be based out of the UK and focused on 2-4 assigned customers within Europe.
Content & Media


About the Role

In this role, you would oversee project management and technical support for 2-4 customers within Europe. Responsibilities would include planning for project deployment, risk assessment & mitigation, maintaining relationships with customers, analysis of technical issues, and on-site deployment & testing. This will be a hybrid working role based out of the office in Southampton, UK.

The Company

A well-known and established company, which has retained its “start-up”, family feel, this organisation is an industry leader in video delivery, with a strong global reputation, selling solutions for Video Compression, Cloud DVR, OTT and streaming.

Benefits & Opportunities

  • You will have the opportunity to work for a well-regarded organisation with a fantastic reputation.
  • This role will offer you progression and growth alongside the company, as they are looking for individuals who want to develop into senior roles.
  • You can enjoy a fantastic team atmosphere and a highly collaborative work ethic. Hard work is recognised, and you will not be micromanaged. Instead, you will be encouraged to develop business freely.

To be successful you’ll need to have…

  • Technical background with OTT, IP and/or Cloud-DVR Solutions, as well as strong skills in Linux Administration
  • Project management experience
  • Experience in customer-facing roles – customer support, R&D and/or account management

Interested to know more?

If you would like to know more about this role, then please do send a copy of your resume to [email protected] and we can arrange a time to have a confidential discussion.

Key words…if all these are resonating, this could be the job for you!!

Customer Engineer – Account Management – Customer Support – R&D – Linux – Cloud DVR – VOD – OTT – Content Distribution – Broadcast Media – CDN – Telcos – Video Processing – IP – OTT Platforms – Content Delivery – Orchestration

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Abigail Burnham

Associate Consultant

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