Description
About the Role:
As a key member of the customer success team, you will be a trusted advisor, representing the needs of LATAM customers within the Industrial industry. You will adopt a customer-centric mindset, identifying expansion areas and leading renewals and upsells. You will confidently communicate information on technical product features to customers and provide invaluable feedback to internal teams.
The Company
This business is pioneering the way in the IoT/OT security space, providing essential solutions to heavily regulated industries. With customers across the globe and over $700 million in funding, this business is becoming a leader in a fast-growing, competitive industry. Notably, this business implements strategies to ensure all employees have a healthy work-life balance.
Benefits & Opportunities
- Join a business with a sense of stability, demonstrated by continued growth over the past few years raising over $700mil in funding, with over 1000 customers and products sold worldwide.
- Be part of a business that places a huge emphasis on development, encouraging exploration and progression, facilitated by individual development planning.
- Join an employee centric business, with a strong emphasis on a positive work culture, and maintaining a healthy work-life balance.
To be successful you’ll need to have…
- 3+ years of experience working in cybersecurity.
- 3+ years’ experience in customer success or technical account management roles.
- Spanish-speaking and LATAM customer experience.
Interested to know more?
Interested? Contact me at [email protected] or call me on 020 3750 3498 for an initial discussion.
Key words…if all these are resonating, this could be the job for you!!
IoT, OT, cybersecurity, Customer Success, Industrial, LATAM
