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Attracting Talent in the Connectivity Industry

At neuco we’re at the forefront of recruitment for the connectivity industry. On Episode 10 of The Connectivity Matters Podcast we spoke to Virtyt Koshi, the SVP and General Manager for EMEA at Mavenir, about the struggles of attracting talent to the telecom industry. Read on to hear his insights on talent attraction in the sector.

Why do you think talent isn’t being attracted to the industry at the moment?

We really have to look at what’s motivating them and what they are excited about. What new areas are 18-25 years olds excited to join? We have not seen much happen in the telco industry for the last 10 years. However, there is an opportunity to establish something new. There is still capital around, there is still innovation happening and we’re seeing young people establishing their own businesses as a result. That’s very encouraging, because you see a lot of entrepreneurial skills and ideas coming from that. 

The telco sector itself is really guilty of not approaching top students in the market or driving the conversation and it becomes a vicious circle. If you don’t drive attraction top down then the results would be mediocre. I’m a strong believer that top down will always bring good results. There’s also a bit of a stigma with a legacy perception in the industry. 

What can be done to attract more talent to the telco industry?

Create a talent development function in the business. That function is absolutely critical for any success going forward. The HR function has had a stigma against it for years, but it is a critical role in any organisation, especially when it comes to the talent development and talent acquisition process. Having HR colleagues who really understand the vision we’re trying to achieve can help us understand how to go about it. If your people function is well organised and highly performing, everything else becomes easier. Talent Acquisition and talent development are absolutely critical for the performance and sustainability of the businesses going forward.

How important is retention to talent attraction? 

Talent has to enjoy what they’re doing and be compensated adequately for the difference that they are making to the team. In the same way, people are ambitious, and that ambition drives the team’s performance as well. They need to know what’s next, whether that’s within the company or outside the company. The company needs to foster happiness amongst their employees and make space for personal development. Your talent should know that by staying with the organisation they’ll have an opportunity to develop and reach the next level, otherwise they’ll look elsewhere. Happy people will stay in your company and make room for more junior hires, increasing positive attraction. 

To learn more about talent strategies in the connectivity industry, tune into Episode 10 of The Connectivity Matters Podcast

We sit down regularly with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.     

Inside Autonomous Robotics

Autonomous robotics has become a popular topic in the industry. On episode 9 of The Connectivity Matters Podcast we were joined by Nicholas Zylberglajt, Co-Founder and CEO of Unmanned Life to talk about the advances the company is making in the autonomous robotics space. Nicholas is a leader with more than 15 years of international experience, and with a focus on the technology and entrepreneurship space, he has been shortlisted as one of the 12 Most Impressive CEOs in the autonomous vehicle space, while Unmanned Life has been shortlisted as a top company in the same category. 

What’s your take on the current state of autonomous robotics?

The autonomous robotics industry is booming. Where we are today, post COVID, social acceptance has totally changed the narrative around autonomous robots. People were saying ‘robots are going to take my job’, but now the narrative is that robots are helping us solve certain problems, making work safer in areas that we cannot reach etc, etc. Combined with the economy needing to become more efficient, and robots becoming more cost efficient, the robotics market is booming. For a company like us, now is a perfect moment for the rollout of autonomous robotics. So social acceptance, pricing of autonomous robots going down and improvements of the overall infrastructure has allowed a massive deployment of robotics. Even with the tech downturn that we saw last year, the valuations for robotics companies did not go down, they went up. All these trends are happening at once, so the robotics market really is booming.

What’s more important for the growth of the sector, social acceptance or proven technology? 

Social acceptance always needs to be there. Let’s take the example of drones. We have very interesting data coming from regulators, saying that they want drone delivery to be used more widely, but they want this to be done safely. If we are deploying drones, we are always abiding by the rules and regulations. Although they are cumbersome, these will allow us to become much more socially accepted. For me, social acceptance always needs to come first. The trend in terms of the market being ready and the deployment infrastructure, that’s something that we cannot force. It has to happen as the wider world is ready for it. 

Which autonomous robotics use case are you most excited about for the future?

I would say that the security of premises, search and rescue for first responders, and anything else that is making jobs safer, more efficient, or enhancing human work is what excites me the most. For example, with first responders, you have the concept of the golden hour with wildfires. The concept is that if you intervene in the first hour, you can save lives. If you can deploy robots, or drones in this case, quickly enough that firefighters can have situational awareness, you can save lives, and you can save costs. 

We are working with the telecom operators and partners to deploy networks of autonomous drones over 5G that will cover wildfire hotspots and that will allow the first responders to intervene within their golden hour. These are tangible use cases that we can work on. Finally on sustainability, you can also use robotics to deploy reforestation, emissions capture, carbon capture and mapping, so you can trace how the progress has happened and monitor the progress of that reforestation. These are all use cases that we are working on with our partners, and our technologies enable.

What will ‘autonomous everything’ look like in the next few decades?

The way that I present our vision is that society will have achieved progress, thanks to autonomous robotics. We need to have the right checks and balances on technology, because where you will have AI and robotics in every single aspect of the economy and society, and it will be safer, more efficient, and faster. But, we need to make sure that’s being monitored. Basically, in all of the use cases I was describing, you can apply that technology in other sectors of the economy by orchestrating different types of robots. Imagine that an intelligent CT was functioning with robotics and intelligent AI – the autonomous everything is when all of these are functioning harmoniously without impacting the progress and cohesion of society.

To learn more about autonomous robotics and the work that Unmanned Life are doing in the space, tune into The Connectivity Matters Podcast here

We sit down regularly with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.     

Preparing for the Mobile World Conference

The Mobile World Conference is fast approaching, and is one of the highlights of the connectivity calendar. On Episode 8 of The Connectivity Matters Podcast we were joined by Kaitki Agarwal from A5G Networks, where she is the Fo-Founder, President and CTO, to talk about the upcoming event. Kaitki has created a culture of innovation and has over 50 patents pending and granted, making her the perfect person to talk us through the innovations we’ll see at the upcoming conference.

What are you expecting from the Mobile World Conference show?

There are a lot of evolutions happening in the mobile industry and in our network. Technologies are coming together. I’m excited to see how these technologies are impacting our day to day life, what are the new use cases, and so on. The real use cases will appear when we start using these technologies in our network, and when we have connectivity based on 5G. An example would be in healthcare for remote patient monitoring. Eventually, as we start using the technology, new use cases will start coming in as well. We’ll start using technology as a tool. As we start exploring new ways of doing things and new solutions, there’s going to be an evolution again. It’s going to be a journey.

I view MWC as an event where everyone comes together to share thoughts and innovations. It will be a great event to see how everything is coming together and how people are approaching problems. It shows us what we’re working on as an industry, and how our innovations are being realised as solutions. At A5G, we will be demonstrating some of the innovations behind realising the autonomous network in our vision. It’s a huge undertaking to enable autonomous networks in every part of the network, and A5G is doing its part. We’re focusing on autonomous packet core for 4G, 5G and Wi-Fi converged packet core for enabling self-optimising, self-configuring and self-healing networks. That’s what our charter is, but it will be good to see what other areas the audience are interested in developing during our demonstration. MWC allows us to bring all these things together, learn and share our knowledge.

You mentioned autonomous networks; other than that and 5G networks, is there any other tech that will be featured that we should look out for?

MWC covers almost all the aspects of the network. It starts from the radio network, all the way to different silicon and software innovations, use cases, verticals etc. I think we’re going to see a lot of conversations about why we need certain services, how telecom is going to evolve, whether to use private cloud or public cloud or hybrid and how the telco cloud infrastructure is going to evolve, what is the better approach? All these things are going to come together when we can hear from different thought leaders. There’s a lot to learn and discuss. I’m looking forward to learning from my peers at MWC.

Are there any verticals in particular that you think the show will have a big impact on this year?

I don’t think there’s any particular vertical I would single out at this point, because it’ssuch an evolving industry. There are a lot of different things happening. For example, everyone is talking about IoT convergence and bringing sensors into their network. There are several use cases based on our discussion with the customers and the problems they are trying to solve. They are evaluating if 5G is the right technology for them to use to solve those problems, mostly because they need either low latency or mobility, which cannot be solved with the current technologies and infrastructures. What we will see is how innovations in a particular area are being monetized and creating impact. I don’t expect to see a big announcement that we’ve proven that 5G is the best thing out there. We’ll see progress and evolution.

What would your top three tips be for somebody attending MWC that’s coming up?

Get good shoes; you will be walking a lot.

Look for different areas of technology. There are a lot of different things being covered at MWC. It’s not technically possible to see everything or listen to every panel, so be prepared to identify beforehand what your priorities are and create a map of those things. I always figure out, ‘What sessions are important to me? What technologies do I want to understand better? Where do I want to build connections from a 5G point of view?’ Machine learning is one area that is big this year, and AI is becoming our new normal. I would recommend getting involved in that and finding the touch points that connect with what you’re doing.

Try to learn as much as you can, and keep an open mind. There are a lot of new things that you may not see the relevance of immediately. It’s always good to keep an open mind and learn things that may not be there that may not seem relevant immediately, but from more of a long term thing that may become irrelevant. So that’s what I would say.

To hear more about Kaitki’s work in the 5G space, tune into The Connectivity Matters Podcast here.

We sit down regularly with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.     

Developing New Solutions in the Broadband Space 

On Episode 7 of The Connectivity Matters Podcast we spoke to Peter Vandenengel, the VP Broadband Solutions in North America for SAGEMCOM. He shared his insights on the way tech is developing in the broadband space, including the way companies like SAGEMCOM are developing new solutions to meet a variety of rising needs. Read on to hear what he had to say. 

What do you see as the big technology evolutions within the broadband space?

If you’re looking at it from a home network perspective, there’s obviously WiFi seven just around the corner, which brings great advancements in speed and brings 320 megahertz channels. It also brings multilink operations, which allows you to use all the radios in a given gateway to provide throughput in the home. A lot of the operators are skipping over WiFi six E because it was sort of in between six and seven, so they’re getting ready for Wi-Fi seven instead. That’s the next big thing that we’re going to start seeing in 2024. 

A lot of the operators, whether they’re a cableco or a telco, are looking for speeds above 10 gig. On fibre today you can get up to 10 gig for telco, but now we’re looking at some operators who are developing at 25 gig, and most of them are looking towards 2026-2027 for 50 gig services. The way cycles work means that we have to start planning for that now. That’s what’s coming next from a technology point of view; more speed to the home, and then better ways to use that speed with WiFi seven in the home. 

We’re still feeling challenges throughout the market to deliver current products. There’s a lot of uncertainty in the market with the economy slowing down and a recession looming. I think next year we’ll be hunkered down, then in 2024 we’re going to see the adoption of these new technologies in a big way.

When you’re developing a new solution, what’s your general approach to doing that? 

You have to be open-minded and you have to be a bit of a hunter. I try to go in looking for what the customer wants, even if that means asking them dumb questions. You’re just continually probing and understanding the way the market is thinking. The way the industry typically works for CPE is by coming up with a generic product, then you work with your telecom providers to create a generic platform that doesn’t necessarily meet any one person’s or one company’s needs. From there you can build and customise and adjust as required. Customers will come up with their list of requirements, but you have to make a bit of a bet on what that generic product is at the beginning, so that you have the flexibility to move forward. 

My advice is to make sure you’re networking a lot and asking a lot of questions. I mentioned the word ‘hunter’, and that’s really what you’ve got to do. You have to go out there, sniffing around, to really figure out what people are thinking. In that initial meeting they’ll tell you what they’re thinking, but it might take a couple more meetings to really understand their business and the problems they are trying to solve. It requires a constant curiosity and willingness to get things wrong early, so that you can figure out the right path quickly.  

How would you go about tailoring those solutions for different clients?

That goes back to the goal of doing things efficiently. In the networking space, the margin for hardware isn’t huge, so you have to be very efficient in the way you develop your generic products and maintain your flexibility to adapt it to customers. Obviously we don’t want to shortchange a customer, so if our platform or our reference platform doesn’t meet their needs, we want to make sure that we can adapt it. That means working with a great team of engineers, coming up with designs that could be flexible on the fly, with some modifications that can be changed at the factory. It’s really just about being as open as possible with the team doing the actual development. 

When I take on those customer requirements, I’m digesting it, feeding it to the r&d folks, listening to them on what’s going to work and what’s not going to work and then being the bridge between the development team and the customer. That is never easy, because if a developer is not face to face with a customer, they can say no or just brush you off, because they don’t have to face the wrath of the customer. But for a product manager like me, I’m developing relationships with both sides. I can ask the questions that get engineers thinking in different ways, which could help them find flexible solutions that meet the customer’s needs. 

To learn more about developing new broadband solutions, tune into Episode 7 of The Connectivity Matters Podcast here

We sit down regularly with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.     

Connectivity Unleashed – Dan Jeffery at MWC Barcelona

MWC Barcelona had a Connectivity Unleashed theme and provided over 61,000 people to meet face to face for potentially the first time in 3 years. The event saw over 1,900 exhibitors with over 49% of attendees at Director level and above from 124 countries.

Personally, it was my first MWC and I thoroughly enjoyed it even with a face mask. Despite the show’s capacity being around 60% to pre-covid times, it was a positive environment to be in. Also, with less people in attendance it was slightly easier to get from Hall 1 to 5 to 7 for those ill-planned back-to-back meetings!

The technology and information at booths only improved my knowledge and understanding of the market. I’m not a technical expert by any means but it really helped to join the dots of the last 2.5 years I’ve worked at neuco. Whilst I was impressed by the robot making drinks, I found the robot dogs somewhat scary and don’t even get me started on a robotic cat!

The AI telling me I was ‘hairless’ caused some laughs amongst my colleagues and aside from that, it was a pleasure to be in Barcelona with Laurie and Alistair.

Of the 6 key themes, here at neuco we took particular interest in 5G Connect. After over 100 meetings in 3 days between the 3 of us and around 25,000 steps per day each, the weekend was certainly needed to recover!

5G Connect was dominated by the talk on Open RAN with lots happening in the ecosystem. Whether it was existing partnerships being showcased or the opportunity to discuss new ones, collaboration seemed to be key. Several companies were providing demonstrations as an end-to-end solution or showing how powerful collaboration can be with the 5G Open Lab as one example. Rakuten Symphony acquiring Robin.io was major news for the Symphony sales effort as well as their new agreement with AT&T.

For all the positivity around Open RAN, John Baker, SVP of Business Development at Mavenir, was highly critical of Ericsson and Nokia for creating confusion. Clearly, the likes of Mavenir & Parallel Wireless are disruptors to the market but how much longer can Ericsson or Nokia protect their legacy and delay for?

As we move closer to deployments of more 5G networks, the market only looks to grow for those with 5G use cases or equipment providers on the networks. We’ve seen record sales years for some and whilst there are of course supply chain difficulties, hopefully the next 12-24 months will see further growth.

From a recruitment perspective, the conversations were very positive with ambitious hiring plans across different functions. Whether it was new commercial roles through internal growth or expansion into new verticals/regions, the market seems very buoyant. Of course, I can’t mention recruitment without asking if there’s a software-based company who doesn’t have a need for Software Engineers?

Also, it’s an exciting time for product and presales functions as new services or solutions are being developed and need either taking to market or sold. The demand for the fine balance between a technical understanding but being confident enough to have an external conversation, is only going to increase.

Most importantly from the event, I feel that a barrier was taken down by having face to face conversations and really appreciate the time from everybody I met. Dare I say it, I’m already looking forward to 27 February 2023 for the MWC23!