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Holiday Hiring, do it right!

Desperate to get new hires in place for September?

Currently running a hiring process that is lengthy due to vacations and holidays?

Keen to make sure that the summer doesn’t cause too much disruption?

Hiring throughout the holidays can take on average 1.5 – 2 x as long. Consequently, it is really important to organise a recruitment timeline before starting a process. Check if and when Candidates and Hiring Managers are away and manage everybody’s expectations. Recruiting across the summer, can be a seamless and efficient process. It is ALL about the preparation, organisation and management of expectations.

Timing is everything! Don’t start a hiring process unless you know you can finish it. Before starting a recruitment process, block out times to review profiles, conduct interviews, and present offers for all stakeholders involved. 95% of hiring processes that are planned well end in successful recruitment. Furthermore, Candidates who know what to expect in a hiring process, feel much happier and comfortable and you will see the best of them in interview.

Make sure everyone is agreed on budget, job title, location, benefits, region, team size etc before embarking on a recruitment process. Are HR, Legal, Finance and Hiring Managers all in agreement? On working with global companies, we have found that sometimes external departments can slow a process down, if they are not kept up to date at the start of a process. Agreeing on a salary, even if there is a broad range, means that at the end of a process offers can be given quickly.

It is crucial to be mindful of the candidate experience, and communicate well.To represent your organisation in the best light, remember that candidates are people, and you will come across brilliantly if they are kept up to date and not left with radio silence. “People don’t remember what you did, they remember how you made them feel…” recruitment is no different. Let all Candidates know when interviews are booked for, and keep them updated on how long it will take to give them a decision. It’s ok to tell Candidates it will be a week long wait due to holiday absence. That’s far better than having them guessing. 99% of Candidates understand that a recruitment process takes time and are happy to be patient if they are given good timelines. 100% of Candidates will remain flexible if they are waiting for weeks without an update.

Can you have flexibility with interview scheduling?

If people are away, to keep the process moving forwards, move the interview order around! If a key stakeholder in the hiring process is away on vacation, get all the other interviews completed in the interim time. Then they can be slotted in at the end of the process. If we are asking Candidates to be flexible during the holidays, then companies should also showcase this quality too. It demonstrates good willing and proves that you are a good place to work. What is more important… securing top talent or being ridged in an interview process? Candidates are much more likely to be flexible if the organisation itself reflects that.

Look at combining and shortening the hiring process.

Candidates that have shorter interview processes are statistically less likely to suffer from interview fatigue and therefore more likely to accept the role. Good recruitment processes are not always made up of many long interviews. Three is the magic number! It is far better to have 3 strong interviews than 5 mediocre ones and leaves companies in a stronger place.

Prebook interview times out so that everyone knows when interviews will take place.

Especially if it’s a face to face interview.Hiring Managers, Senior Leaders and HR have very busy diaries. It can be really hard to get interviews booked in with everyone, especially over the holidays. Before starting a process identify times when interviews can happen and put placeholders in the diary to protect them. This will make booking interviews in later much easier. Adding structure to an interview process and proactively protecting time to interview your prospective employees may feel like a big ask, when time is precious but it can make all the difference to a successful outcome.

Get ahead with references so they don’t delay you.

Make sure your Candidate has got referee’s ready to go. Ensure you have their contact details and reference forms ready for them to complete. Take references while you are wating for security checks, or for contracts to be signed. Remember referees go on holiday too, so have some back-ups during vacations times.There’s nothing worse for a Candidate who is excited to start with your company having to wait weeks for a reference to come through, make sure that you aren’t waiting for them to come back, by requesting as early as possible.

Be prepared that resignations may not happen quickly – particularly if a Hiring Manager is away.

Over Holiday seasons, while candidates are often eager to resign, depending on company policy, they may not be able to if their own manager is on annual leave. This means you may not get a resignation and indeed a start date as quickly as you would like. Check how a Candidate has to resign when you make them an offer and what will be required of them.

Get aligned on start dates ASAP!

Notice periods are not only a legal requirement, but also very important. Exceptional talent cannot simply walk away from their current roles. Work with Candidates to agree on a start date that works for everyone and understand that compromise may be required. From the first interview, start to clarify when a realistic start date will be. Some candidates have 3 – 6 month notice periods, and this is not abnormal. Therefore, don’t expect that your outstanding candidate is going to be with you in a few weeks! (Even though that would be nice!)

The holidays come around each year, and at neuco we firmly believe that holiday hiring does not need to be stressful. Following a few thought through processes can help you to secure top talent when you need it.

Every Wednesday we sit down with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.     

neuco’s Hot Companies to Watch in the Content and Media Space

If you are wondering which companies to keep your eye on within the Content & Media industries, then look no further!  

We have taken a look at the Analytics & Measurement, Broadcasters, Content Distribution/Production/Protection, Front End, Multi-Platform, OVP & TV Platforms, System integrators and Video Processing categories and collated the exciting companies trailblazing the industry right now. 

Analytics & Measurement 

We have found that companies are no longer looking for new users, but putting effort into retaining the users they already have an understanding how end users are engaging with content is more important than ever.  

Measuring end user engagement throughout the streaming media ecosystem is becoming front and centre for many organisations. Analytics are the cornerstone for success as video intelligence becomes a vital part of what broadcasters, OTT Platforms and Content Creators require for success. 

Broadcasters 

Broadcasters are constantly reformulating their work and relaunching to try and get it right. More and more broadcasters are adding OTT platforms, continuing to diversify to try and make it in the OTT world.  

These household names are seeking to recreate themselves, continue to push boundaries and bring high-quality entertainment to our homes. 

Content Distribution  

Content would be meaningless if we couldn’t transport it!  

We searched for the top companies in the Content Distribution space working hard on getting content from A to B in the most efficient, affordable and reliable way possible. Working hard, these companies are providing continuous innovations with Edge Content Delivery, promising faster and more efficient, agile and reliable delivery.  

These are the companies that empower the largest media brands in the world to be successful. 

Content Production 

With production being more remote and flexible than ever, we’ve hunted down the top companies within the Content Production space who are proving themselves.  

Covid-19 had a huge impact on many industries but gave the Content Production industry a shove out of necessity however, many companies are finding more flexible solutions integral to their continued growth. 

Video Production Solutions, MAM, Graphics, Virtual Solutions, Playout tools, Video Editing and much more, are all playing their part to bring sports and entertainment experiences to life.  

Take a look at the companies making strides in this area.  

Content Protection 

We believe your content is worthless if it is not secure.  

With security being at the height of importance due to video content needing to be stored and delivered across the globe, every innovation in security is met with innovation in piracy. 

These companies are proving they deserve their spot as a company to watch. 

Front End 

All your hard work is going to waste if your content does not have good discovery. In addition, users are not going to continue to interact with bad interfaces in this day and age!  

Your users being able to find and engage with your content across multiple devices is what every streaming and VoD provider aims for.  

Meet the companies working to provide the best interfaces and solutions to help your users engage with your content.  

Multi Platform 

Fibre and 5G are transforming our video, broadband and mobile connectivity and there are many companies thriving in this part of the ecosystem. 

These are some of the most ubiquitous companies around, providing TV, internet and communication services for almost every one of us. 

OVP & TV Platforms 

The industry is transforming from legacy and On-Prem to cloud and SaaS models, giving opportunity for these companies to grow and develop but, SaaS and cloud-based solutions are no longer the innovation – they are the standard! 

With more and more video experiences being powered by the Cloud, with FAST and SaaS here to stay, this part of the industry is dynamic and growing fast, with these companies being at the top of their game.  

System integrators 

With so many great solutions out there, sometimes you just need someone to bring it all together for you. Systems integrators provide you with the best-of-breed solutions to solve your problems. 

More and more systems integrators and vendors can be the same people and are providing a mixture of first and third-part solutions. With such a complex technical landscape, a trusted partner that provides technical solutions and advice is key. 

Powering sports streaming platforms, MPUs, Newsrooms and media centres around the globe, and enabling service providers to deliver live content to the end user, these companies are pushing this industry forward.  

Video Processing 

Efficient, high-quality video encoding may not be the most exciting of topics, but it is a fundamental pillar of the ecosystem. 

There will always be capacity limitations, so moving video data more efficiently is often the way. 

Production and distribution workflows, monetisation of content, growing audiences and putting video workflows onto the cloud, these companies are innovative and changing the way the ecosystem operates. 

Do you think we have missed any out? Or are you thinking that your business should be on our list? Then get in touch! 

Changes in the Content & Media Industry with Krishnan Nair

In another insightful episode of The Tech That Connects Us, we’re joined by the VP of Data Integrations at Conviva, Krishnan Nair. Conviva is a census, continuous measurement and engagement platform for streaming media, enabling advertisers, tech operators, engineers and customer care teams to acquire, engage, monetize, and retain their audiences.  

As the VP of a platform that processes close to 2 trillion streaming events daily and supports over 500 million unique viewers, Nair gives us his take on the changes in the content and media industry.  

How and why did you get into the media industry, and particularly, the streaming industry?  

I came to the US in 2008 to study my master’s at Boston University. And, despite the difficult job market in 2009-2010, I was fortunate enough to secure an internship at Samsung, in what was essentially an analyst role in the product solutions group. We were exploring ways in which smart TVs could be more than just a great screen. And it was my boss who came up with the idea of having apps on a TV just as you have on phones.  

Throughout my internship, I produced a report highlighting the things that were working well in the industry, the things that should work and shouldn’t work etc. Then once I graduated, I e-mailed my former boss to ask if they had any openings at Samsung, and he told me the report I had completed was actually in production, they had built an app store, and asked me whether I wanted to join them on the team.  

Of course, I said absolutely. I was very focused on liaising with content partners like Netflix Hulu, and other media providers. So, that’s where it all began.   

What are some of the biggest changes you’ve seen in the Smart TV space?  

When we started this journey, trying to build apps on Divi was just a side-project. Back then, it was seen as just a hobby. At Accedo, we worked with some of the largest TV publishers in the world, building some of the apps that are familiar today. And as the industry matured, a lot of that work was done in-house as it became a more predominant part of the business.  

As apps became more popular, they were spread across all devices. And people began to get fatigued by so many devices. Data became really important, not just for improving content programming, but people’s overall application and video experience.  

Now it’s down to around seven or eight devices that have really captured the market, by using data to ensure their customers are having the best viewing experience. And the next steps is going to be very interesting for the media and entertainment industry because of web3, though I won’t get into detail.

And what technologies do you think have had the biggest impact on the streaming space?  

Data. In the past, it was very difficult to get information to publishers quickly. So, this has made a huge impact. Front a front-end standpoint, application development has become much easier too thanks to tools like React js and so forth; you no longer need to build a separate app for web TV, Android TV, or Samsung TV.  

And given the upheaval of the past few years, what do you think the upheaval has been in the streaming space more generally?  
 

We’ve been relatively blessed in the media industry; when people were stuck at home, the was a surge in the number of people streaming TV. So, in that sense the pandemic had a positive effect on the industry, at least for the bigger players. 

Also, if you look at the industry over the last few years, there’s been a lot of consolidation in the industry. A lot of companies buying each other out and forming large conglomerates. We think it’s a fight for content; at the end of the day, everyone wants to provide their consumers with the best experience. More consolidation means the best content will live on one, or at least fewer platforms. From a technological standpoint, things are evolving too; everything’s just getting faster.  
 

And what does Conviva have planned for this year?  

Well, we started off as a company focused on quality of experience and measurement analytics. Fast forward to today, we’re a technology company with a primary focus on analytics and streaming. So, our focus moving forward is on the messaging of our vision, to showcase the fact that we’re a streaming measurement partner for some of the largest publishers and articulating how best to work with Conviva to obtain accurate data.   

We’re really excited about NAB coming up this April. What are you looking forward to for NAB 22?  

NAB has always been looking at the evolution of what we’ve seen in the media space, but it’s becoming even more media centric. And I’m excited about all aspects, from the evolution from a technical standpoint to the things happening in the content space.  

What do you think the impact of the return of in-person events will be for the industry? 

It’s been a long time since we’ve been able to gather at large events, so people are excited to socialize and catch up with folks in the industry.  

What advice would you give to anybody attending NAB for the first time this year?  

Go with an open mind. Check out what’s happening. I like to spend some time in competitors’ booths to learn about some of the things that are happening and the new innovations.  

You can catch the full episode here.

Every Wednesday we sit down with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.     

Tegan Lloyd Williams – ‘Wondering am I good enough to loving the Tech Tribe’

“Tremendous amounts of talent are being lost to our society just because that talent wears a skirt.”

Shirley Chisholm. 

Shirley Chisholm was the first African American woman elected to US Congress in 1968. She must have been an incredible individual, and though she is not a household name, her life has a direct impact on my own, as a woman who proudly works in Tech, half a century later. 

Though undoubtably my own journey has been far easier, like Shirley Chisholm, I know how it feels to be the only woman in a room. I know the deep-seated reality of being “different” and the whispers that follow of “am I good enough?”.

The first eight years of my working life were spent in education, either teaching itself or recruiting into the classroom. Surrounded by female colleagues and young children, this was where my reliance on coffee was born! Back then I couldn’t have imagined being passionate about anything else other than being involved in providing an exceptional start in life for our children. 

If anybody had uttered the words: “OTT, VOD, AI, Machine Learning, VSAT, LEO, GEO, Cyber Security, RF, End-to-End” or even “Content or Connectivity” to me I would have thought they were speaking a different language. At this point, as an avid reader, I didn’t even own a TV! In fairness, these terms are akin to their own language, but what I would never have dared to believe was that this would be a language I could speak and a community I could be a part of. 

And yet, here I am… AND I now own a TV! 

I have forever been inquisitive, in fact (pre-covid), I would be that person who struck up conversations with strangers on public transport and would end my journey with a new friend or having inherited a new recipe – much to my fiancés’ bemusement. Growing up, I must have asked “why” a lot, because one of the phrases I recall my Father often saying was “it just is.” Little did I know, these qualities, not previous knowledge, are what has made me successful in the industry I now inhabit! On deciding I wanted to see what was outside of Education I begun to explore what was behind this mythical term: “TECH”. 

And it was thus how I ended up at neuco. My journey begun in a coffee shop, with a very good cappuccino and one of my now Directors. From my recollection we discussed the Northumbrian Downs, the thrilling 2005 Ashes series, Strictly Come Dancing and Puppies. A few months later, I started at neuco. Did I know what I was letting myself in for – probably not. But what was crystal clear was that this “TECH World” seemingly was made up of friendly, normal people. Ok I was yet to meet somebody who looked like me, but we were certainly cut from the same cloth. Actually, it was deeper than that. I felt like I was coming home. 

Those first 6 months were mind blowing: Discovering just how many satellites were in space, how quickly content could be distributed and crucially how the organisations we worked with were changing the world. My new clients were on a mission to better society for all, they were striving to connect the unconnected, and transform millions of individuals lives. How did I not know about all of this?! I had found myself in an epicentre of passion, innovation and talent. Did I understand all of it straight away – of course not. Though I have come to realise that these industries change so rapidly that even the CEOs are learning daily. 

Within my first 8 weeks of joining neuco I found myself on a plane to Vegas for NAB, whilst I was met with a sea of men in grey suits and was acutely aware of my bright pink nails, the people that I met were only too delighted to introduce me to their colleagues and explain their newest technology. I’ve never learnt so much in such a short space of time as I did on that trip. In fact, in general a lot of the time there is so much going on I am unaware of the fact that I am the only woman in a room. Either a virtual or physical room!

Furthermore, every hiring manager I speak to wants to engage in ways to increase diversity in their teams, not because HR has told them to, but because it is recognised that diverse teams equate to better, healthier companies. I am often asked, what it is like to be a woman in the industry and for ways to increase diversity. I should mention, my friends think I have the coolest job … they would of course be right! 

How do you begin to sum up the creativity, hunger and desire for change that I encounter daily?  How do you accurately communicate the sheer talent and genius of individuals and organisations I get to work with? How can I talk about the closeness of my “work-family” or “tribe” of colleagues that I have the privilege to both laugh and work with, without sounding sickly sweet?

So yes, I am different to a lot of the people I work with, I do not look the same and I come at things from a different standing point. I am a deaf woman, in a world of men! The thing is, that deep-seated reality of being different, that used to worry me, is celebrated and encouraged. Of course, those whispers of “am I good enough”, creep in from time to time. But my goodness, I only need to pick up the phone and I have an army of colleagues cheering me on and showing me that YES! I am good enough!

Here’s the thing – I refuse to be ‘lost talent’ just because I wear a skirt. I will not rule myself out. If Shirley Chisholm were alive today, I would like to think she would be astounded and overjoyed and how different the world is. How far we have come and the energy we have propelling us forwards as we continue to make changes. 

Being a woman in this industry has changed my life. I have never been happier. I have never felt more included. I have never looked forwards to the future more. 

Tegan Lloyd Williams